Galapagos PRO Service Guarantee
With over 30 years of experience in the travel industry and having been to Ecuador and the Galapagos Islands for countless times, Beate Zwermann, the founder of Galapagos PRO knows what matters most to our customers. The Galapagos Islands is a bottle-neck destination in South America, where offers and places to stay are limited. Therefore it is best to start planning your trip for the Galapagos Islands first before other destinations. Ecuador is like a second home to Galapagos PRO. Our highly experienced team knows the Galapagos Islands inside out and some of us are based in Ecuador. So sit back and relax while we offer you our expertise and help create your unique, tailor-made dream holiday in Ecuador and the Galapagos Islands. Check out our service guarantee and contact us for further enquiries.
BOOK WITH CONFIDENCE
Qualified and Experienced Travel Adviser
Our team knows Ecuador and the Galapagos Islands inside out, having lived and worked there. We are eager to share our expertise with you.
Wide Range of Offers and Services
We offer bookings for cruises, hotels, lodges, excursions and multi-day tours in the Galapagos Islands and Ecuador. We design the perfect tailor-made holiday for you according to your budget, needs and special requests.
Best Price Guarantee
If you find a cheaper identical itinerary elsewhere, we will match our prices to it.
We respond to all enquiries and questions within 48 hours.
Unique Trip Planner
Your trips are all individually designed to suit your needs with our new travel planning tool.
Best Selections of Hotels and Cruises
Our hotel rooms and cabins are all chosen with care. Privacy, comfort, windows with a great view and relaxing beds are a top priority on our list. We take pride in selecting the best cruise cabins for you.
Breakfast is almost always included, while lunch is provided during excursions. For multi-day tours, half board (breakfast and dinner) is included. Different hotels and lodges provide different services, please double check. Please inform us or the accommodation regarding special dietary needs before your arrival.
Additional services and excursions
Day excursions, transfers and other activities in addition to the original itinerary can be booked through our colleagues when you are there.
We offer reliable and flexible flight bookings under our special tour operator price.
Direct Online Booking Confirmation
No lengthy inquiries are required.
TRAVEL WITH CONFIDENCE
Licensed and Qualified Support
Our highly qualified English speaking tour and nature guides are all specially selected by us.
Our staff will meet you at the airport or at the hotel on the day of your arrival.
Safe and Secure Road Trips
We offer a wide selection of rental vehicles for personalised tours which comes with maximum security and on-the-spot support.
Minibus for Group Tours
Our minibuses have a 12 seat capacity.
Our comfortable vehicles are all air-conditioned.
We offer transfers for both arrival and departure to/from the airport.
SAFETY & SERVICE GUARANTEE
Over 30 Years of Experience
Beate Zwermann, the founder of Galapagos PRO, has over 30 years of experience in the travel industry. We guarantee our customers with high service quality and reliability.
Personal Customer Support
Our team are eager to answer your questions and feedback regarding the trip.
Tour Operation Guarantee
This applies to all group tours (from 2 people onwards) and individual tours (from 1 person onwards).
You can contact us directly through web-chat, WhatsApp, Email and by telephone.
No Hidden Fees
Airport taxes, air safety fees, air traffic control fees and credit card service charge are all included in our prices. Please note that some programmes require an additional entrance fee.
Excluding cruises and flights, free rescheduling is possible up to 14 days before departure.
Up-to-date Information Online
Detailed itineraries, latest travel plans, booking information and flight changes are available on our website.
Latest Travel, Security and Health Advice
Newest updates on travel, security and health advice can be found on our website.