Average review by our customers
The journey of a lifetime
Dear Ms. Zwermann,
Dear Mr. Boyn,
It has been 10 days since our return from our Ecuador and Galapagos roundtrip. Up to today we still haven’t been able to process all our impressions. We were so impressed by our journey, it went deep into our cores.
We were greeted by Yannik and his wife, Wolfgang and Annemarie. They supported us with much advice and spoiled us with a delicious and extensive breakfast. We felt right at home!
On our 3rd day of our trip we met Adrian, our trusted, competent and very nice guide for the next 13 days. He spent every day with us, fulfilled all wishes for us to explore his country in all its glory. He told us all about every sight we visited, and introduced us to the country’s culture, traditions and customs.
Most impressive were the culinary world of all regions we travelled to – thanks to Adrian, who knows places so well.
This allowed us to get to know many things that we had not known before or that are not on the agenda in Europe because they are simply not available here.
Many thanks to Adrian for his excellent performance!
The next leg of our round trip took us to the Galapagos Islands and into a whole other world! We were left speechless and amazed. The endemic flora and fauna was breathtaking.
The whole trip was a new discovery for us and surprised us with all its diversity in such a shirt amount of time. We still can’t fathom all the things we have seen and experienced.
From the bottom of our hearts, thank you so very much for this incredible journey! You made it possible for us to explore the beautiful country of Ecuador on the for us still unknown part of the world! Thank you for all the work you put in for us and our journey, thank you for all your effort and your itinerary!
Chapeau to the entire team and the entire trip that I dubbed ‘The journey of a lifetime’ . Unforgettable, emotional, mind-blowing!
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Excellent performance by the travel agency Galapagos pro and the local agencies.
This wasn’t the first time that we booked with a travel agency but Galapagos PRO surprised us in every aspect with excellent service in terms of the organization of our holidays in Peru, Ecuador, Galapagos. The local agencies are masters at dealing with conflicts like the flight accident in Lima, we were organized an alternative when the airport closed. The only thing left to say, a brilliant performance.
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Feedback
Dear Ms. Zwermann,
Before we get back into our day to day I’d like to quickly give you our most important feedback:
1st. Definitely best accommodation: Mrs. Gundi, she took very good care of us. The mystical garden, the marvelous breakfast, I can highly recommend it.
2nd. Definitely the best support and organizer: Yannik. Always there for us, very quick and with great solutions as well as caring over our well being even after our journey. A man with a vision and hopefully for you too.
3rd. Nicestes carer: Rebekka Franke. Really positiv and up beat, a true pleasure.
4th. Best excursion: A board the sailing yacht Nautilus to Seymour. A comfortable cruise across the ocean, stress free. Great nature guide and a nice ending with a swim in the sea.
Over-all a greatly organized itinerary. We always felt well taken care of, almost to well. Nothing more than you would expect went wrong and we returned with incredible impressions and experiences. Thank you!
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Two wonderful weeks in the animal paradise
The trip was perfectly organised and everything worked out great. We had local support everywherewe went, and it allowed us to just enjoy our days without worrying about delays, changes etc. – we knew that everything would be taken care of.
The trip itself was never stressful, we always had enough free time to explore the islands on our own as well. At the same time, we were very happy to have booked many excursions early so that we knew exactly what to expect every day.
The Galapagos Islands are simply fantastic, the wildlife and nature fascinated us so much that we have already decided to make another trip there in the future – but perhaps in another season when the water is a bit warmer.
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An unforgettable dream vacation
We are still unravelling this incredible vacation and sorting the many pictures and videos we took.
Our beginning in Quito was already a special experience, the Hotel ‘Casa El Eden’ was great, like visiting a friend. The city tour with our guide Vinicio was quite interesting and we didn’t just see a lot but also got to know so much information about the country and its people.
The cruise aboard the Coral was beautiful. Even though the cabin was small, it was equipped with everything necessary. The entire crew was perfect, no matter if kitchen or housekeeping… We had more than enough meals and always great.
The reason for this journey was of course to get to know the unique landscape and animal kingdom…Both of our guides were perfect, they were able to impart various knowledge making every excursion a unique experience.
Our additional stay on the island of Isabela at the ‘Casa de Marita’ was a great way to end our dream tour, a special thank you to Rebecka for taking such great care of us.
Conclusion: The entire panning and organization by GalapagosPro was outstanding, everything went great, and we were always informed of our next steps through WhatsApp. That our flight from Isabela to Santa Cruz was cancelled was of course not GalapagosPro’s fault and a transfer via boat was arranged immediately, so that we were able to get to our return flight to Guayaquil with no problem.
We thank the entire team of GalapagosPro for the panning and organization, it could not have been better!
Should we ever want to return to South America: we know who we will get in touch with!
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20 dreamy days in Ecuador
In July, we traveled to Quito with our two sons (9/13) to do an exciting, incredibly varied round trip with a rental car on the mainland. For 1o days we explored the big city of Quito, the cloud forests of Mindo, Papallacta, Misahualli, Baños de Agua Santa and the area around Cotopaxi. The Ecuadorians are so kind and friendly, we felt very welcome. We liked all the accommodation very much, the landlords were always very friendly and gave us great tips for our excursions and made everything possible that we spontaneously thought of. We swam at waterfalls surrounded by hummingbirds, “flew” with the Tarabita over the rainforest, warmed up in the thermal baths after a hike in the national park, and even hiked in Cotopaxi National Park after a contrasting program in the rainforest with a boat trip and many experiences. It was even possible to go horseback riding on what are probably the most relaxed horses in Ecuador, with views of several volcanoes. And the most delicious fresh food everywhere. We then flew from Quito to the Galapagos Islands – island hopping with children. First on Santa Cruz for 4 days, then 5 on Isabela. Unbelievable, this wildlife… Taking a water cab, watching sharks, pelicans, sea lions, iguanas, sea turtles, giant tortoises… Very well-trained guides told us interesting facts in English, we learned a lot about the history, geography and flora & fauna of the islands, every tour was worth it. We have lost our hearts to Isabela… Snorkeling with sea lions in La Concha, watching sharks and sea turtles on excursions, staying on the most beautiful beach, gazing at the sea under a starry sky… we were always well looked after and all questions were answered very patiently and quickly. Our eldest son even learned to surf on Isabela through galapagos pro, which was fantastic! Los tuneles are incredibly beautiful, we liked the excursion the best! It was a great vacation for our family, a successful adventure together. We would go again in a heartbeat!
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Unforgettably close to extraordinary nature, both physically and through imparting knowledge
An unforgettable trip in an “all-round worry-free package”. The great service at all arrival and departure points made for a relaxing trip.
The many guided excursions with well-trained nature guides gave us a lot of information about what we saw and, above all, to places where we were closer to nature, animals and plants than we would otherwise have been able to experience. Swimming with sea lions in the Pacific, “on the road” with giant tortoises, blue-footed and red-footed boobies, frigate birds, land iguanas, marine iguanas, giant turtles, golden rays, white-tip reef sharks and colorful marine life up close.
An unforgettable vacation. Thank you!
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Highly recommended
We have recently returned from our wonderful vacation on the Galapagos Islands and Ecuador mainland and I can only confirm what has already been said in the previous reviews. The planning, execution and organization were excellent. Both on the mainland and on the islands, you are welcomed by their own German-speaking staff who take care of and explain everything and are available at all times. An all-round worry-free package, so to speak. So thanks again to the whole team.
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Great trip, perfectly tailored to my needs
After a very detailed consultation, I was given a package tailored to me for the Galapagos part of my South America trip. It was as flexible as necessary, but at all points where it could have been complicated there was friendly support from Galapagos-Pro on site to sort out the details. Here is the Youtube video report: https://www.youtube.com/watch?v=-fP1u_IllCE
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4 weeks Ecuador & Galapagos
We spent about 4 weeks as a family of four in Ecuador and on the Galapagos Islands (island hopping). The consultation and planning was first class, especially as a family and individual travelers. We received excellent support on site, always quick response to questions, lots of tips and on the islands we had a German-speaking contact person on each island as well as on the mainland. We can absolutely recommend Galapagos Pro!
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